Refund Policy

Last updated: March 2026

At AskJyotir, we want you to be satisfied with our services. Please read this Refund Policy carefully before subscribing to any paid plan.

1. Free Plan

AskJyotir offers a free plan that allows you to explore and try the Platform's core features without making any payment. We encourage all users to try the free plan before upgrading to a paid subscription.

2. Cancellation Window

If you wish to cancel a paid subscription, you may request a full refund within 24 hours of your initial purchase. After this 24-hour window, refunds are no longer available.

To request a cancellation and refund, email us at support@askjyotir.com within the cancellation window.

3. Refund Processing

Approved refunds will be processed within 24 hours of receiving your cancellation request
The refund will be credited to your original payment method
Please allow 5–7 business days for the refund to appear in your account, depending on your bank or payment provider
If you experience delays beyond 7 business days, please contact your financial institution directly

4. Subscription Renewals

Subscriptions renew automatically at the end of each billing cycle. You may cancel auto-renewal at any time through your account settings or by contacting us. Cancellation will take effect at the end of the current billing period — you will continue to have access until then.

5. Duplicate Charges

If you are charged more than once due to a payment gateway error or technical issue, duplicate charges will be refunded in full without any deduction. Please verify your bank statement before attempting another transaction if you experience a payment error.

6. Non-Refundable Items

The following are not eligible for refunds:

Subscriptions after the 24-hour cancellation window has passed
Partially used subscription periods
One-time purchases (e.g., individual reports or readings) once delivered

7. Contact Us

For refund requests or payment-related questions, please contact us:

Email: support@askjyotir.com